FAQs

How do I order?

Simply follow the on-screen prompts and instructions. Your Basket will automatically be emailed to you once you submit your order.

What is the minimum quantity I can order?

The minimum order is stated on each product page.

I would like my own design printed on the items I order, can I do this?

The designs are pre-approved and orders via this site are for those designs only. 

I am looking for a quantity that is not shown in this collection, who do I contact?

Please contact your Merchandise Consultant for further information on [email protected].

I have an event date that is closer than the delivery lead time stated, what can I do?

Please contact our Customer Services Team, [email protected] and they will be able to look into your delivery date requirements.

How do I order for delivery into Israel?

If you are looking to deliver into Israel you should select products within the Delivery to UK category. If you require further information on this please contact our Customer Service Team at [email protected] .

I would like to know how my order is progressing, how do I find out?

Please contact our Customer Services Team, [email protected] and they will be able to assist.

How do I obtain log-in and password information?

Users have been pre-registered. If you require login credentials please contact our Customer Service Team [email protected] and they will be able to advise.

Can I dispatch to multiple countries?

Yes! We can ship orders globally and can even ship part orders to multiple global destinations. Please contact your Merchandise Consultant for further information on [email protected]